Frequently Asked Questions
Common questions about working with Mental Health Marketing. Don’t see your question here? Get in touch—we’re happy to help.
Getting Started
How do I know if I need marketing help?
If you’re struggling to fill your caseload, spending too much time on marketing instead of clients, or feeling overwhelmed by all the digital marketing options out there, we can help. Even established practices benefit from professional marketing to maintain a steady client flow and reduce reliance on referrals alone.
What’s the first step to working together?
Everything starts with a free 15-minute consultation call. We’ll discuss your practice, your goals, and whether we’re a good fit. No pressure, no obligation—just a conversation to see how we might help.
Do you work with new practices or only established ones?
Both! We work with therapists just starting their private practice as well as established group practices looking to grow. Our services scale to meet you where you are.
Services & Process
What services do you offer?
We offer a full range of marketing services tailored for mental health professionals, including website design, SEO, Google Ads, social media management, branding, and marketing strategy. Visit our Services page for the complete list.
How long does it take to see results?
It depends on the service. Paid advertising can generate inquiries within days. SEO typically takes 3-6 months to show significant results. Website projects are usually completed within 4-8 weeks. We’ll give you realistic timelines during our consultation.
Will I have to be involved in the marketing work?
We handle the heavy lifting, but your input is valuable—especially at the beginning when we’re learning about your practice, your ideal clients, and your voice. After that, most clients spend just 1-2 hours per month reviewing and approving content.
Do you write the content for my website?
Yes! Our copywriters specialize in writing for mental health professionals. We’ll interview you to capture your voice and approach, then craft content that sounds like you and connects with your ideal clients.
Pricing & Contracts
How much do your services cost?
Pricing varies by service and scope. Website projects typically range from $1,500-$10,000+. Monthly services like SEO or ads management start around $500/month. We provide detailed quotes after understanding your specific needs.
Do you require long-term contracts?
No long-term contracts required. For ongoing services, we work month-to-month after any initial project period. We believe in earning your business every month, not locking you in.
Do you offer payment plans?
Yes, we offer payment plans for larger projects like websites. We’ll discuss options that work for your budget during our consultation.
Privacy & Compliance
Do you understand HIPAA requirements?
Yes. While we’re not a covered entity and don’t handle PHI, we understand HIPAA’s implications for your marketing. We design websites with privacy in mind, never ask you to share client information, and ensure all marketing practices respect confidentiality.
Will my marketing feel “salesy” or pushy?
Absolutely not. We specialize in marketing that feels authentic and professional—never pushy or manipulative. Your marketing will reflect your values and attract clients who are genuinely seeking help.
Can you help with Psychology Today and other directories?
Yes! We help optimize profiles on Psychology Today, GoodTherapy, TherapyDen, and other directories. A well-crafted profile can significantly increase your inquiry rate.
Working Together
How do we communicate during projects?
We primarily communicate via email and scheduled video calls. You’ll have a dedicated point of contact who knows your practice and is available to answer questions.
What if I’m not happy with the work?
Your satisfaction matters to us. We include revision rounds in all projects and work collaboratively to ensure you’re happy with the results. If something isn’t working, we’ll make it right.
Can you work with my existing website?
In most cases, yes. We can optimize, update, or redesign existing websites. During our consultation, we’ll assess your current site and recommend the best path forward.
Still Have Questions?
We’re here to help. Schedule a free consultation and we’ll answer all your questions personally.
