Reputation Management for Mental Health Professionals

Protect your reputation, encourage positive reviews, and turn feedback into growth.

Your reputation is one of your most valuable marketing assets.
In a world where potential clients often Google your name before reaching out, maintaining strong, positive reviews can make the difference between a new client booking or moving on to another practice.

Our Reputation Management service helps you collect authentic feedback, promote positive experiences, and resolve issues before they become public — all while protecting your professional credibility.

What’s Included

We set up a simple feedback system that helps you collect and manage client impressions while routing reviews appropriately to protect your online presence.

Included Deliverables:

  • Feedback Form Setup – Collect client feedback securely after sessions or programs.

  • Positive Review Routing – Automatically guide satisfied clients to your Google Business page to leave public reviews.

  • Negative Feedback Mitigation – Route unhappy responses to you or your team privately for resolution.

  • Review Monitoring – Ongoing checks of your Google and other key platforms for new reviews.

  • Reputation Dashboard (Optional) – See all feedback and public reviews in one place.

  • Monthly Check-In (Optional) – Regular reports summarizing ratings, trends, and opportunities for improvement.

How It Works

  • Setup & Integration – We connect your feedback form to your website or booking platform.

  • Routing Rules – Positive feedback is directed to public review sites; negative feedback comes to you privately.

  • Automated Follow-Up – We can automate review requests or feedback prompts post-session.

  • Monitoring – We review your reputation footprint across Google and other key directories.

  • Review Reports – You’ll receive summary insights and recommendations for continued improvement.

Why It Matters

Strong reviews build trust, visibility, and credibility — especially for therapists and private practices.
Potential clients often decide within seconds based on reviews and perceived reputation.

Effective reputation management helps you:

  • Build trust before first contact

  • Improve your Google visibility

  • Catch negative feedback early

  • Protect your brand image

  • Strengthen referral relationships

Even a few negative or outdated reviews can impact search ranking and perception. A proactive system ensures your online presence reflects the quality of care you provide.

Pricing

Service Price Estimated Time
Reputation Management Setup $300 Approx. 1 hour
Additional Locations / Routing Rules $100 each

We can expand this system across multiple clinicians or locations as your practice grows.

What You’ll Walk Away With

  • A complete feedback and review collection system

  • Automated routing for positive and negative reviews

  • Improved Google visibility and credibility

  • Ongoing monitoring and reporting (optional)

  • Peace of mind knowing your reputation is protected

Ready to Strengthen Your Online Reputation?

Let’s make sure your online presence reflects the trust and quality you deliver every day.
We’ll help you collect authentic feedback, boost your best reviews, and manage concerns before they impact your reputation.

Start your reputation program → Book a Free Strategy Call

We help therapists, counselors, and group practices manage their online reputations with smart, ethical systems that encourage positive reviews and strengthen client trust.